Privacy Policy

Introduction

PCP Web Design Limited is committed to protecting and respecting any personal information that you provide to us. Your privacy is very important to us. This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.

We aim to always respect your data protection rights in compliance with the latest Data Protection Laws, including GDPR. By using our website and/or registering with us, you agree to the terms of this Policy.

About PCP Web Design

This website is owned and operated by PCP Web Design Limited (‘we’/’us’/’our’), a limited company registered in England and Wales under company number: 10704325. Our registered and trading office is at 253 Mill Road, Deal, Kent, CT14 9BQ. If you have any queries about this policy, we can be contacted by emailing info@pcpwebdesign.uk or by calling 0330 122 5808.

Our Approach to Managing Personal Information

This privacy policy sets out how we collect, use, and protect any information that you give us when you use our website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy policy.

We respect your privacy and so promise to:

  • Use your personal information only to provide you with information or services you have requested.
  • Keep your data safe, secure, and process it in a secure way.
  • Assist you in changing your mind at any time about the communications you have registered to receive.

Why Do We Collect, Use, and Process Your Personal Information?

We need to collect data and personal information from you to provide you with the information and services you request from us.

What Information Do We Collect?

We may collect the following information:

  • Contact details including:
  • Name
  • Email address
  • Postal Address
  • Phone number
  • Job title
  • Company name
  • Company address
  • Payment details
  • Curriculum Vitae if you apply for a job with us

We will only use your personal information for the purposes you have permitted, and we will not share it for marketing purposes outside of PCP Web Design Limited unless you have given us permission to do so. If this practice changes in the future, we will update this policy to identify the non-agent third parties and provide an opt-out option.

Automatically Collected Information

Every time you visit our website, we may also automatically collect the following information:

  • Technical information, including:
  • The Internet Protocol (IP) address used to connect your computer to the Internet
  • Browser type and version
  • Login details to our website
  • Time zone settings
  • Browser plug-in types and versions
  • Operating systems and platforms
  • Referrer information such as what keywords were searched for and what website referred you to ours
  • Visit information, including:
  • Uniform Resource Locators (URLs) of the websites that you came through to our website and which pages you visited (including date and time)
  • Our website page response times, download errors, length of visits to pages, visit duration, page interaction information, and methods used to exit our site

What We Do with the Personal Information We Collect

We require personal information to process your requests and provide you with a better service. Specifically, for the following reasons:

  • For the performance of your contract with us and the provision of our services to you
  • Internal record keeping
  • Processing payments
  • Improving our products and services
  • To comply with a legal obligation we have
  • For establishing, exercising, or defending legal claims
  • Processing job applications
  • Sending marketing emails about our services, new products, offers, updates about PCP Web Design, or other information which we think you may find interesting

We are the sole owners of the information collected on this site and only we have access to the information you voluntarily provide. We will use your information to respond to you regarding the reason you contacted us, and we will not sell or rent this information to anyone.

Where Your Information is Stored

Your data is stored on secure servers operated by us and will be managed using the robust security measures described below. Your data may also be saved with trusted third parties solely for the purposes you have provided it to us. Your personal information may be copied or transferred by us or our trusted third-party data processors outside of the EU. We take steps to ensure that, in the event your personal information is stored outside the EU, controls are in place to protect it in accordance with EU and UK data protection and privacy regulations.

Security and Storage of Personal Information

We will keep your personal information safe and secure. Our entire website is secured by an SSL certificate using SHA-256 with RSA Encryption. When you give your personal information to us, we will process and use that data in accordance with our responsibilities under the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679) and other relevant legislation. If you provide payment information, we create payment instructions and pass them to our payment gateway provider in a secure manner. We do not retain your payment details. To prevent unauthorized access, maintain data accuracy, and ensure the correct usage of information, we monitor and adjust our physical, electronic, and managerial procedures to safeguard and secure your personal data whilst in our care or in the care of any outside suppliers with whom we may contract to process your data on our behalf.

How Long Will We Keep Your Personal Information?

Whenever we collect or process your personal data, we’ll only keep it for a period of 24 months or for as long as we have a legitimate reason to contact you. Should you wish for us to remove your data at any time, please contact info@pcpwebdesign.uk and we will remove it.

Your Rights

Under GDPR regulations, you have rights regarding your personal information we retain. Please email info@pcpwebdesign.uk with requests regarding any or all of your rights:

  • The right to be informed – We inform you about how we manage your information in our Privacy Policy.
  • The right of access – You are entitled to know what information we have regarding you.
  • The right to rectification – You are entitled to have the information regarding you corrected if it is inaccurate or incomplete.
  • The right to erasure – You have the right to request we remove your personal information.
  • The right to restrict processing – You have the right to block or suppress processing of your information we manage.
  • The right to data portability – You are able to transfer or copy your information from one IT environment to another, safely and securely.
  • The right to object – You may object to how we manage your information by contacting us.
  • Rights in relation to automated decision-making and profiling – You have the right not to be a subject of a decision based on automated processing.

Further information can be found on the Information Commissioner’s Office website.

Third Parties

  • Google Analytics – to collect anonymous information such as the number of visitors to the site and the most popular pages. You can read Google’s privacy policy here: Google Privacy Policy
  • Amazon Web Services – for cloud hosting services – AWS Privacy Policy
  • Fasthosts – for cloud hosting services – Fasthosts Terms of Service
  • Mailchimp – We use Mailchimp for email marketing. We store emails and send marketing emails from this platform. You can find their privacy policy here: Mailchimp Privacy Policy
  • Meta (Facebook & Instagram) – We use Meta for lead generation and marketing purposes. You can find their privacy policy here: Meta Privacy Policy
  • LinkedIn – For lead generation and marketing purposes. You can find their privacy policy here: LinkedIn Privacy Policy

Please note that this statement does not apply to the processing of personal information on behalf of, and subject to, the instructions of third parties, such as other service providers, marketing partners, or corporate customers. For information on third-party policies, please refer to their own websites for their company privacy policy.

Controlling Your Personal Information

You have the right under EU regulation to see what information we hold about you. If you want to exercise this right, please make an application to us in writing or contact us by email with a request regarding any or all of your rights. We may ask you to provide us with sufficient information so that we can be sure of your identity. If you would like to proceed with a request to see what data we hold about you,