Got a question?

Frequently Asked Questions

Faq

Have a question?

Over the last 10+ years, we’ve been asked hundreds if not thousands of questions! Below are just a handful of the most commonly asked questions.

Website Design

What is the process for getting a website designed by PCP Web Design?

Our process includes an initial consultation to understand your needs, followed by planning, design, development, testing, and finally, launching your website. We also offer ongoing support and maintenance packages.

Can you redesign my existing website?

Yes, we can redesign your existing website to improve its look, functionality, and performance, ensuring it meets modern standards and your business needs.

How long does it take to design and launch a website?

The timeline varies based on the complexity and features required. Typically, it can take between 4 to 8 weeks from initial consultation to launch.

Will my website be mobile-friendly?

Absolutely. We design responsive websites that work seamlessly on all devices, including desktops, tablets, and smartphones.

Digital Marketing

What digital marketing services do you offer?

We offer a range of digital marketing services including SEO, PPC (Pay-Per-Click) advertising, social media marketing, email marketing, content marketing, Website design and website maintenance. All for one affordable monthly cost.

Can you help with content creation for my digital marketing efforts?

Yes, we offer content creation services including blog posts, articles, social media content, and more to support your digital marketing strategy.

How can digital marketing benefit me and my business?

Digital marketing helps increase online visibility, drive traffic to your website, engage with your target audience, and ultimately, increase sales and revenue. The completed digital marketing package can also take the stress away the online stress from you.

How do you measure the success of a digital marketing campaign?

We use various metrics such as website traffic, conversion rates, click-through rates, and return on investment (ROI) to measure the success of our digital marketing campaigns.

Social Media Marketing

How can social media marketing help my business?

Social media marketing helps you connect with your audience, build brand awareness, increase website traffic, and generate leads and sales through targeted campaigns on platforms like Facebook, Instagram, Twitter, and LinkedIn.

Which social media platforms should my business be on?

The choice of platforms depends on your target audience and business goals. Popular platforms include Facebook, Instagram, LinkedIn, Twitter, and Pinterest. We can help you identify the best platforms for your business.

How often should I post on social media?

Posting frequency depends on the platform and your audience. Generally, consistency is key. We can help you develop a posting schedule that maximizes engagement.

Can I do paid ads on social media?

Yes you can use pay ads on most social media platforms, these if setup ioncorrectly could end up costing you hundreds, if not thousands of pounds or low reach. 

Our team of experts can help to run you social media marketing campaigns to get the best reach and interactions for your money.

SEO Questions

What is SEO and why is it important for my website?

SEO stands for Search Engine Optimisation, which involves optimising your website to rank higher in search engine results, driving more organic traffic to your site. It is crucial for increasing visibility and attracting potential customers.

What is included in your SEO services?

Our SEO services include keyword research, on-page optimization, link building, content creation, and regular performance reports to track progress.

How long does it take to see results from SEO?

SEO is a long-term strategy. While some improvements can be seen within a few months, it typically takes 6 to 12 months to see significant results, but we will send you a report every month of your rankings and works completed.

Do you offer local SEO services?

Yes, we specialize in local SEO to help your business appear in local search results, making it easier for customers in your area to find you.

Hosting Services

What hosting services do you provide?

Our hosting services include secure, reliable web hosting with features such as regular backups, SSL certificates, technical support and most importantly, our data centres are powered by 100% renewable energy.

We don’t just host websites, we can host apps, storage and much more!

 

Can you help migrate my website to your hosting services?

Yes, we offer migration services to transfer your existing website to our hosting platform with minimal downtime.

Why is reliable hosting important for my website?

Reliable hosting ensures your website is always accessible, loads quickly, and remains secure, which is essential for maintaining a good user experience and search engine ranking.

Your website is duplicated across multiple data centres all based in the UK to help prevent downtime.

We partner with one of the UKs biggest hosting providers. Please see a statement from them below:

With geo-redundant 100Gb/s fibre optic connectivity to the UK and overseas, our data centres deliver exceptional connectivity and uptime. And our Worcester DC is Tier IV certified, ensuring 99.999% availability.

Do you use renewable energy for your hosting?

We partner with one the UKs largest hosting companies who are running on 100% renewable energy. Please read the Statement from them below:

 

Our data centres use 100% renewable electricity, as well as sustainable HVO biofuel (not diesel) for their generators. We also have an ISO50001 certificate for energy management, so the energy we do use is used in the best way possible.”

Powered by 100% renewable energy, our data centres use solar panels and best-in-class power usage effectiveness. Plus, our Worcester data centre has electric car charging points, green roofs and bug hotels – going green never felt so good!”

Are your data centres and servers secure?

We partner with one the UKs largest hosting companies and have been with them for over 10 years. Please see below a couple of statements from them:

ISO 27001 certified

Relax knowing your data is in safe hands. Our data centres are ISO 27001 certified, meaning they meet industry best-practices for information security. So you can rely on top levels of data protection.

Physical security

Our data centres are stacked with security features, including 3.6m-high security fencing, perimeter protection, complete CCTV coverage, rigorous access control and an advanced intruder alarm system.

Fire safety first

We’re equipped to protect, with certified fire rated doors, walls and ceilings, and very early fire detection with aspirating smoke detection and high sensitivity sensors. Plus nitrogen fire suppression in critical rooms.

 

Google AdWords

What is Google AdWords and how does it work?

 

Google AdWords (now Google Ads) is a pay-per-click advertising platform where you create ads that appear on Google’s search results and partner websites. You pay only when someone clicks on your ad.

 

 

 

How much does it cost to run a Google AdWords campaign?

The cost of a Google AdWords campaign varies based on your budget, industry, competition, and campaign goals. We can help you set a budget that aligns with your business objectives and maximizes ROI.

How do you create effective Google AdWords campaigns?

We conduct thorough keyword research, create compelling ad copy, design effective landing pages, and continuously monitor and optimize your campaigns for better performance.

Hosting Services

Hosting Services

Get in touch with us

Our address

Wallers Road, Deal, Kent, CT14 9ZF

Call Us

0330 122 5808 | 07397 909 696

Send us an email

info@pcpwebdesign.uk